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Returns.
Simple, transparent returns within 14 days of delivery.
Returns
Returns are accepted within 14 days of delivery.
Items must be unworn, unwashed and unused, with original tags attached, returned in original packaging, and free from perfume, deodorant, makeup, pet hair, stains and signs of wear.
For hygiene reasons we cannot accept returns on underwear (if introduced) or Final Sale items.
Exchanges
Direct exchanges are currently unavailable.
If you need another size or colour, please return the original item for a refund and place a new order.
Faulty or incorrect items
Please contact us within 48 hours of delivery at hello@arvorafit.com with your order number and clear photographs.
We will arrange a replacement or a full refund at no additional cost where applicable.
Refunds
Following receipt and inspection, approved refunds are processed to the original payment method.
Please allow 5–10 business days depending on your bank or payment provider.
Original shipping charges are non-refundable except where ARVORA supplied a faulty or incorrect item.
Return shipping
Customers are responsible for return shipping unless the product is faulty, damaged or incorrect.
We recommend using a tracked shipping service.
Refused deliveries
Where an order is refused or cannot be delivered because of an incorrect customer-provided address, original shipping and applicable return shipping charges may be deducted from the refund.
